About Us

At Parrot Bay Pool, we sell fun, plain and simple, or grand and extravagant. Whatever type of swimming pool design you desire, we can build it. We are proud to offer you the finest fiberglass, concrete, and vinyl swimming pools manufactured today. We are a NC Licensed General Contractor, Certified Hot Tub Technician, and a Certified Pool Operator. We have the experience, expertise, and know how to make your pool project a success. So allow us to transform your backyard into that dream vacation paradise for you to enjoy every day.

Our dedicated crew has experience with every type of pool and terrain and can advise you on the best pool for your family and budget. Our team will help you choose a pool that suits your needs and customize it to compliment your home and your lifestyle.

Customer service is our #1 priority. We pride ourselves in making your pool installation process as stress-free as possible by keeping appointments and timely installations. We’re also available after you begin swimming in your new pool to answer any questions you have. We offer pool service, repair, maintenance, liner replacements, and commercial pool renovations. We are HTTC (Hot Tub Technician Certified) as well as CPO (Certified Pool Operator) certified. We are members of the Association of Pool and Spa Professionals. Please view our many awards and certifications below.

Why Choose Parrot Bay Pools

No one likes to toot their own horn, we surely don’t and we came from humble beginnings. However, we realize that you are probably reading this before you ever meet us in person or maybe even visit our store. So, we think you ought to know we are the very best at our craft and we love what we do. Many companies build pools for years and never innovate or change anything. They never learn new practices or apply new technology. Not us, we use energy efficient technology and new ways of design to make your pool enjoyable. We have received more awards in 8 years than many have received in 40 years. The way to build a pool 40 years ago is not the best way in 2016. You can always rest easy when Parrot Bay builds your pool. We stand behind the motto that “well done is better than well said”. Please remember the pool builder you choose is the key to delivering a quality product. A pool is not something that you can exchange or take back and must be done right the first time. That’s why it’s important to compare all your options and look before you leap. We at Parrot Bay Pools & Spas have earned a reputation for building the highest quality and most unique features of any Fayetteville pool builder. Over the years, we have earned many accreditations included below. We do not take your pool build lightly and our general contractor personally oversees and checks your pool construction. Plus, when the construction is complete we offer full services to clean, service, and maintain your pool.

Awards and Certifications

  • Best of Houzz Service Award 2016
  • Best of Houzz Service Award 2015
  • Latham Builder of Excellence 2015
  • Latham Builder of Excellence 2014
  • Latham Builder of Excellence 2013
  • Pool Builders Supply Elite Dealer 2015
  • ADA Code Requirement Certification
  • Pristine Blue Certified Applicator
  • Blue Hawaiian Bronze Sales Award 2015
  • Blue Hawaiian Bronze Sales Award 2014
  • Certified Hot Tub Technician
  • Certified Pool Operator

APSP – “The Association of Pool & Spa Professionals

The APSP is the world's largest international trade association representing the swimming pool, spa, hot tub and recreational water industries. APSP is the leading industry advocate promoting professional best practices through education, industry standards, and safety.

APSP members adhere to a code of ethics in business and technical practices and share a strong commitment to the safe, healthful, and enjoyable use of industry products.

The APSP effectively replaced another well-known industry organization known as “National Pool and Spa Institute or NSPI in 2006.

More information at: The Association of Pool & Spa Professionals

Best of Houzz

Every year, the Houzz community selects professionals for Best of Houzz in the categories of Design and Customer Service. The prestigious award highlights the top-rated home improvement professionals and the most popular home designs, Pools and spas. We are privileged and proud to be on the lists of award winners for multiple years.

More info at: houzz.com

CPO® - Certified Pool Operator®

The Certified Pool/Spa Operator® certification program has delivered more training than any other program in the pool and spa industry since 1972, resulting in more than 200,000 successful C PO® certifications in 44 countries.

CPO® certification courses are designed to provide individuals with the basic knowledge, techniques, and skills of pool and spa operations. It covers 14-16 hours of information from the NSPF® Pool & Spa Operator™ Handbook (provided) and local codes taught by an NSPF® Instructor.

The CPO® program is widely accepted by health departments.

More information at nspf.org/cpo.aspx

CHTT Certified Hot Tub Technician®

The Certified Hot Tub Technician program covers the essentials of servicing portable and permanently installed hot tubs and spas, and equipment repair and replacement.

The APSP Hot Tub Technician Manual is the textbook for the course. To become certified as a CHTT Certified Hot Tub Technician®, you must participate in the CHTT Course, based on the APSP Hot Tub Technician Manual. Upon completion of the training program, you will be eligible to take the CHTT exam.

There are no experience requirements; new employees are eligible.

More information at CHTT Certified Hot Tub Technician


Latham Pool Products is the leading manufacturer of inground residential swimming pools and components in North America. Homeowners from coast to coast enjoy the full benefits of pool ownership thanks to innovative Latham products. And pool and spa professionals from coast to coas t partner with Latham to enjoy the full benefits of our broad product lines, best-in-class quality and industry-leading support.

More information at https://lathampool.com


Pentair Aquatic Systems is the world's leading manufacturer of pool and spa equipment. By applying imaginative thinking and the latest technology, we help pool owners get more energy efficien cy, enhanced safety, longer service life, cleaner water, more dependability, easier operation and the latest trends making pool ownership more convenient, enjoyable, and affordable than ever before. 

More information at https://www.pentairpool.com